Our Orders & Returns
At CraftSea, we want you to love your custom gifts as much as we loved making them for you! Because every item is uniquely made to order and customized just for you, we handle our return process with care and transparency.
Final Sale Policy: Since every piece is personalized to your specifications, all sales are final. We are unable to accept returns, exchanges, or cancellations once an order has been placed and production begins.
Questions Before You Order? We want you to feel confident in your choice. If you have any questions about a product or customization details, please reach out to us before placing your order—we're happy to chat!
Our Commitment: If there is an issue with your order once it arrives, please contact us at craftsea.ideas@gmail.com. While sales are final, we will always do our very best to listen and try to make it right.